Post authored by Danny Johnson of the NetDocuments Sales and Marketing Team

Over the year, this blog attempted to cover what went on at the company, and although it did not capture everything, much of it was documented here. So to end the year, we've put together the nine most popular blog posts of 2009.

2. Dreamforce Offers Glimpse into Future of SaaS and Social Media: How SaaS and Social Media are shaping, and will shape business communication.

NetDocuments was recently reviewed in the t3 newsletter which deals with technology for financial services professionals. It was written by David Drucker who, along with Joel Bruckenstein, administer the t3 conference and newsletter. Along with running t3, David Drucker is also a journalist, speaker, financial advisor, pit bull rescuer, biker, classic car nut, gadget geek, and bluesman.

In his recent article titled, "A Sampling of Client Portals," Drucker reviewed four different products that provide client portal functionality for financial advisors. The four products reviewed were Advisorsites, Family Office Network, NetDocuments and Make It A Good Day.

It has been over three years since the NetDocuments/Salesforce.com integration was developed and listed on the Salesforce AppExchange.

Over that time, NetDocuments and Salesforce have built a strong base of joint customers that are leveraging the power of SaaS to handle their CRM and content management needs.

There are currently 811 apps listed on the AppExchange and the NetDocuments app continues to be one of the most popular and highly rated:

This past week saw a wide variety of news, blogs and videos regarding SaaS content management and cloud computing all over the web. In this blog, we will highlight a few of them.

In August, during Ilta '09, A group from ii3 consultants produced live Ilta TV broadcasts of conference events and interviews. They have now posted the recordings of the broadcasts online and made them free to the public. One of the segments was called, "Software as a Service for Law Firms," and featured Tim Hooks of Chester, Willcox & Saxbe, LLP, as well as David Clark of Jones and Waldo. They discussed emerging SaaS technologies, and how SaaS solutions have helped their firms by reducing IT costs, and enabling their lawyers to practice law more efficiently.

Using reverse psychology, AIIM produces 10 video clips identifying "excuses" why organizations delay any decisions for moving to a document management.

http://www.aiim.org/Top-10-Excuses-For-Not-Considering-Document-Management.aspx

I have posted an article on March 24th, 2009 that was included in Technolawyer, an email newsletter for law firms. This article highlights the key document management applications and some key features when shopping for a DMS. I thought it was well written, objective and worth posting to our blog readers:

Have you ever made a mistake or forgotten about something? If so, it's likely that your firm's manual system for storing and retrieving documents has caused you headaches thanks to misplaced documents, missing documents, misnamed documents, and many other mis-takes so to speak. You may benefit from a document management system (aka enterprise content management system), but where do you start? Earlier this year, legal technology consultant John Heckman penned a 25 page treatise on document management systems (DMS) for law firms. We asked him to distill the key points into two TechnoFeature articles. In Part 1 last week, John discussed the problems that a DMS addresses. Today in Part 2, you'll learn how to shop for and implement a DMS. This article contains 1,722 words.

I just read some good articles on the long term forecast of Cloud Computing on Wired's Portfolio.com site. the article highlights a key issue regarding the preceived fears of SaaS and security.

In an ongoing survey conducted by the research firm IDC, almost 75 percent of I.T. executives and CIOs report that security is their primary concern, followed by performance and reliability.

Good perspective from those that have the big picture view:

NetDocuments, a leader in SaaS content management, announced today that it has been named to KMWorld Magazine's prestigious list of the "100 Companies That Matter in Knowledge Management." Published annually, this list recognizes organizations that have played a role in the creation and evolution of the knowledge management market through consistent innovation of technologies, products and services. Companies chosen for this list are compiled by KM practitioners, theorists, analysts, vendors and their customers and colleagues.

Leonard Johnson and Marc Duncan exhibited and presented at the Technology Tools for Today 2009 Conference, held at the InterContinental Hotel in Addison, Texas. This event targets the technology needs of Financial Services Advisors. This is the fourth conference held and the first for NetDocuments. There were about 400 attendees from across the nation. We were impressed with the attendees and their focused interest in learning more about technology, and looking for CRM, document management or other industry-specific technologies for their business.

1. SMB Market Capture. Microsoft, Oracle, Novell, Cisco, Hewlett-Packard... have all pursued the Small-to-Medium Business sector. Now for the first time there is a technology and business model, SaaS, which can profitably reach this market. And, the winners will not just be the large tech companies but also the small SaaS companies. NetDocuments is perfectly suited for the SMB market. Furthermore, the SMB market is more recession-proof than large enterprise markets.