Whether you're a small firm with a few people, or part of a global company with many offices, you've likely felt the good and bad effects when new technology is purchased, implemented, or force-fed to users. The technology itself may be the perfect solution to a problem, but this doesn't always translate into user adoption, efficiency, or the increase in productivity that you'd hoped for.

Why? Your answer will be different from the company across the street currently shaking with the pain of tech adoption and withdrawals from their "old way" of doing things, but in both failed scenarios, disaster could have been avoided with a few simple concepts. This post is a precursor to a formal whitepaper NetDocuments will produce. Our Professional Services Department and community of channel partners have implemented well over 1,000 firms. They have boiled it down to five key ingredients every successful tech rollout needs.

NetDocuments released a brand-new interface to the public on September 30th, and we think it's pretty awesome. Feedback from firms that have adopted the new interface is that it is "very intuitive, easy to learn, and much more user friendly in daily operations."

We took it for a spin ourselves, and agree it presents significant usability improvements. We'll share our observations:

The basic unit of navigation is your "Home Page". This is now a customizable, easy navigation page that has default sections of Favorite Workspaces, Favorite Items and Active Matters. One of the most exciting features in this new interface is the ability to click on a yellow star icon next to any of your Files, Workspaces and Projects; they are then automatically added to your home page.

In the past year, NetDocuments' Partner Program has exploded from a small group of consulting firms to a global network of over 90 Partners worldwide.

Our Partners range in size from single consultants, offering a best-of-breed document management solution, to full-scale firms with multiple offices and hundreds of employees offering the end to end solution of selling, consulting, implementing and deploying the service.