NetDocuments Extends Its Email Management Service with Predictive Profiling and Send & File Capability
OREM, UTAH – June 2, 2010 – NetDocuments, the leading Software-as-a-Service (SaaS) content management service provider, announced today that the company has extended its existing Email Management Service (EMS) for Microsoft Outlook with an intelligent predictive email filing and tagging/profiling, as well as a send & file feature to prompt users when sending emails.
The existing NetDocuments EMS offering has provided users the ability to drag and drop emails to Outlook folders that correspond to existing NetDocuments online client/matter or project-related folders. Emails are stored in NetDocuments as native Microsoft msg files, full-text searchable and accessible anywhere, anytime. Additional features such as the ability to stub email attachments, view and full-text search NetDocuments directly from within Outlook and de-duplication of emails have all been available and continue with NetDocuments EMS.
Recognizing that Outlook users have unique preferences as to how they work in Outlook, e.g., maintain a personalized folder structure or live within the Inbox, NetDocuments offers choices as well as to how users wish to interact with NetDocuments while working in Outlook. A user within a firm may desire to have NetDocuments auto-populate folders in Outlook to drag and drop into at anytime, the advantage being that the emails get synchronized and updated to NetDocuments and shared with others, all done behind the scenes and auto-profiled based on the corresponding folder in NetDocuments. Alternatively, a user may wish to use this newly released EMS Profiler capability and not use folders for filing at all. Instead, the user would highlight emails in their inbox folder, or any personal folder, and then have NetDocuments prompt them as to the client/matter or project that the email should be filed within in NetDocuments. This prompting is based on NetDocuments intelligently remembering previous emails from a sender, mindful that emails from one particular sender may send emails that need to be filed into multiple client/matters or folders.
Supporting Microsoft Outlook 2003, 2007 and 2010, EMS Profiler prompts the user with the metadata or Profile values by listing the most recent eight that were selected for the sender of that email, with the most recently selected as the default. If the highlighted email has not been previously selected, the user may pick from a pre-defined list of all clients or matters for the firm. EMS Profiler can be user configured to be auto-prompted when using the standard Outlook Send option, or select a unique File-to-ND button. Users can also stamp private or shared security on each email. Importantly, EMS Profiler will display all emails when viewing Outlook that have been filed to NetDocuments.
Alvin Tedjamulia, CTO at NetDocuments, stated "Law firms and corporations are driven with the prime directive to do more with less. Instead of having yet another system to manage emails, organizations today want to have a single service that can capture and profile email messages, and manage, secure, and search them under the same repository as the rest of the electronic and scanned documents. This allows a single powerful service for lower TCO and improved simplicity under a SaaS model."
The NetDocuments SaaS model services organizations of all sizes providing a central point of collaboration, storage and management of their documents from the office, home or on the road. NetDocuments provides rich DMS services (such as version control, audit trails, ethical wall security, two-factor authentication, profiling, concurrency enforcement, searching, redlining and permissions enforcement), in the same way for externally shared and secured documents as with internal documents. Customers have a single user interface for all offices and for all users—for their internal DMS and for any collaboration, client sharing services—all with built-in disaster recovery services and 24x7x365 availability.